Question 1

What will therapy be like for me?

Accepted Answer

Therapy will look different for everyone and depends on many variables, such as your specific goals, the issues you may be struggling with and the therapeutic approach that your counsellor works from. Typically, the first few sessions focus on learning more about you and starting to build the therapeutic relationship. From there, we can move forward in the therapeutic process which can include building a new relationship with your emotions, processing past experiences and developing new resources.

To get a better idea of what therapy would look like for you, book a complimentary 15-minute consultation (https://portreecounsellingcompany.janeapp.com/#/list)for us to connect. We offer in-person therapy in South Surrey and online throughout BC. We look forward to hearing from you!

Question 2

Do I really need therapy?

Accepted Answer

The idea that therapy is only needed when we are in crisis is a common misconception. Therapy can be beneficial for anyone at any point in their life. Whether you're wanting support with a specific issue, wanting to learn more about yourself, improve relationships or just navigating life in general. Therapy can help support you in your growth and self-discovery and can help you gain a stronger foundation in yourself.

Question 3

What is confidential in therapy?

Accepted Answer

Our sessions are held to the highest level of confidentiality possible. This means that anything shared by you in our sessions stays between us. The content of our sessions will not be discussed with anyone without your consent or knowledge. Whether or not you are a client of ours is also confidential and will not be revealed to anyone without your consent. More information on confidentiality can be found here:
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https://www.ccpa-accp.ca/wp-content/uploads/2014/10/StandardsOfPractice_en.pdf(https://www.ccpa-accp.ca/wp-content/uploads/2014/10/StandardsOfPractice_en.pdf)
 
We would inform you before taking any actions described below.
 
The cases where confidentiality may be breached:
 • There is an imminent danger to an identifiable third party or to self
 • A child is being abused or neglected
 • Disclosure is ordered by a court of law

Question 4

What is your cancellation policy?

Accepted Answer

We require at least a 48-hour notice when cancelling an upcoming session. Cancelling with at least 48 hours notice allows your spot to go to another client. If less than 48 hours notice is given, the total cost of the session is due in full.

Question 5

Do you bill directly to extended insurance plans?

Accepted Answer

Yes! Many insurance companies cover counselling services by professionals holding either the RCC or CCC designation. All Portree therapists currently hold an RCC designation. Spencer also holds a CCC designation. If you plan on using insurance, it is important to check whether it covers a counsellor with either an RCC or CCC designation. This means that we can now provide direct billing (dependant on the provider) to your insurance.

Question 6

When does my therapeutic relationship with Portree Counselling Co. begin?

Accepted Answer

A therapeutic relationship begins only after an initial consultation and a signed agreement. Submitting an inquiry or contacting us does not create a therapeutic relationship.

Our Team

Address

Contact

Business Hours

15350 Croydon Drive, Suite #201
Surrey, British Columbia V3Z 1H4

Our Team

Address

Contact

Business Hours

15350 Croydon Drive, Suite #201 Surrey, British Columbia V3Z 1H4

15350 Croydon Drive, Suite #201
Surrey, British Columbia V3Z 1H4